黑猫投诉平台登录入口，黑猫投诉是什么平台？

黑猫投诉是什么平台

黑猫投诉是新浪旗下的消费者服务平台，用户可以通过该平台投诉商家的不规范行为，同时还有企业信誉榜单，以帮助消费者进行消费行为抉择参考。2018年3月14日，微博和新浪网联合举办以“共建消费新生态”为主题的论坛，双方联合推出的消费者服务平台黑猫投诉正式上线。

黑猫平台的优势：

1、黑猫投诉平台分为首页、法规、我的。首页上显示的是今日的有效投诉、累计有效投诉。下面分为最热投诉、最新投诉、已回复和已完成。

2、在具体的投诉页面中我们可以看到，用户发起投诉后，黑猫消费者服务平台会进行审核，之后分配给商家处理。之后商家会联系用户进行处理，在商家处理之后，用户可以对此次投诉服务进行评价。

3、由于平台处于试运营的状态，因此投诉量相对较少。而在法规的页面上，则上传了专利法、消费者权益法等多部法律。

4、黑猫投诉平台支持广大消费者在受骗等情况下在线投诉，帮助解决的平台，平台由新浪推出，提供一个公正的买家与商家的沟通平台。

【英文介绍/For English】：

Demo model: Iphone 13&&Huawei P50&&Xiaomi 12

System version: iOS 15.4&&HarmonyOS 2&&MIUI 13

APP version: Black Cat Complaint Platform app v2.6.1

Black Cat Complaint is a consumer service platform under Sina, through which users can complain about the irregular behavior of merchants, and there is also a corporate reputation list to help consumers make decisions about their consumption behavior. On March 14, 2018, Weibo and Sina.com jointly held a forum with the theme of "Building a New Consumption Ecosystem", and the consumer service platform Black Cat Complaint jointly launched by the two parties was officially launched.

The advantages of the black cat platform:

1. The black cat complaint platform is divided into home page, regulations and mine. The home page displays today's valid complaints and cumulative valid complaints. Below are the Top Complaints, Newest Complaints, Replies, and Completed.

2. On the specific complaint page, we can see that after the user initiates a complaint, the Black Cat Consumer Service Platform will review it, and then assign it to the merchant for processing. After that, the merchant will contact the user to deal with it. After the merchant has dealt with it, the user can evaluate the complaint service.

3. Since the platform is in trial operation, the number of complaints is relatively small. On the page of regulations, a number of laws such as patent law and consumer rights law are uploaded.

4. The Black Cat Complaint Platform is a platform that supports consumers to complain online when they are deceived, and helps solve them. The platform is launched by Sina to provide a fair communication platform between buyers and merchants.

黑猫投诉平台登录入口

黑猫投诉平台是一个集消费者投诉、维权、咨询等多功能于一体的互联网平台。其主要目的是帮助消费者解决消费投诉问题，推动经营者提高服务质量和信誉，维护市场秩序。而“通过”意味着消费者提交的投诉经审核后被认定为合理、有效，并被平台受理，进入处理状态。消费者可以在平台上随时查询投诉进展情况，包括是否已得到解决和处理结果等信息。

通过黑猫投诉平台投诉的消费者可以得到平台提供的维权服务，也可以得到其他消费者的帮助和支持。此外，黑猫投诉平台还向相关部门反映违法违规行为，协助政府监管市场秩序，保护消费者合法权益。通过黑猫投诉平台，消费者可以更有效地维护自身权益，促进公平公正市场竞争。